The Problem with Passwords

Compromised passwords remain the most exploited attack vector for adversaries. In response, CISOs have piled on stricter requirements - longer strings, frequent rotations, mandatory complexity but even NIST concedes these measures backfire. Users inevitably write them down, reuse them, find workarounds, give them to others, and even sell them on the black market. At enterprise scale, passwords create friction for employees while still leaving organizations exposed. Meanwhile, the industry’s reliance on MFA as a band-aid offers little relief—social engineering, phishing, and helpdesk exploits provide attackers with easy ways to bypass the added layer of security. 

Solving the password problem takes more than removing passwords. It requires a secure experience that employees enjoy using. To stop phishing, social engineering, and other credential attacks, passwordless must deliver greater security while being radically simple. Real adoption happens only when it’s easier than the password it replaces.  

The Shortcomings of Other Passwordless Products 

Most Passwordless solutions prioritize convenience over security. They are easy to install but not built for enterprise-grade assurance. Beneath the surface, these gaps show up in critical ways: 

• False sense of security: Products like W*ndows H*llo are simple to deploy but leave enterprises with unmonitored misconfigurations and infrastructure gaps.  

• Lack of pre-flight assurance: TOTAL Passwordless runs a pre-flight checklist before rollout, validating the entire chain from device to AD to CA to IDS. These checks routinely surface customer-side plumbing issues like stale revocation lists or failed DNS queries that would otherwise go unnoticed.  

• Biometric Consent blind spots: Many products ignore local privacy laws and enterprise policy requirements. TOTAL Passwordless provides first-class Biometric Consent — templates remain local, with audit trails, policy enforcement, and revocation options built in.  

• Consumer-grade thinking: Competitors often assume small-scale deployments. TOTAL Passwordless is designed for frontline workers, shared workstations, virtual desktops, and enterprise SaaS, where scale and accountability matter. 

TOTAL Passwordless

TOTAL Passwordless eliminates passwords for workforce access, securing sign-in across desktops, mobile devices, VDI, VPNs, shared workstations, servers, and SaaS applications. Each sign-in is bound to a verified identity and trusted device, delivering simplicity for users and strong assurance for the enterprise. Unlike convenience-first solutions, every event also generates signals that feed into TOTAL Protect and Predict, strengthening the overall security posture.  

Key Differentiators 

Identity Verification, Proofing, and Enrollment: Flexible, customer-driven workflows bind people to devices at the appropriate NIST assurance level. Enrollment can be fully automated and self-service or structured as a multi-step process with human verification—ensuring only trusted users can register and access systems and preventing account takeover before it starts. 

Help Desk Verification: Help desks are frequent targets for attackers who use social engineering to reset credentials or gain access. Our solution integrates directly with call center platforms to enforce strong identity checks during support calls. Instead of relying on weak security questions, it uses device binding, risk-based scoring, and continuous identity signals to validate callers in real time. 

Cross-Platform Coverage: Secures the entire workforce—from knowledge employees to frontline staff and temporary contractors—across Windows, macOS, iOS, Android, VDI, VPN, servers, SaaS, and even legacy applications. It delivers seamless online and offline sign-ins without the need for plug-ins or workarounds. 

Shared Workstations: For frontline and shift workers, TOTAL supports native Windows login across any number of users and shared machines. Hundreds of employees can use the same workstation with one-time—or even zero-touch—enrollment. Workers can sign in with the mobile app, PIN, physical security badges or a combination of factors, enabling rapid user switching that removes shared accounts, ensures accountability, and boosts operational efficiency. 

TOTAL Signals: Across verification, authentication, and daily use, thousands of identity events are generated throughout each user’s lifecycle. TOTAL captures these signals natively, giving enterprises complete visibility into user behavior and risk. Traditional passwordless solutions stop at sign-in—leaving organizations blind to what happens next. 

Biometric Consent: Biometric consent is built as a first-class feature, recognizing that enterprises are legally bound by biometric use policies worldwide. The system adapts to regional, local, and national regulations, enabling policy enforcement based on specific legal requirements. It records user acceptance, supports revocation, and maintains a full audit trail of all interactions. Centralized controls ensure biometric use aligns with configured policies - if a user withdraws consent, their ability to use biometrics is automatically disabled across the system. 

Consistent, Branded Experience: From enrollment through daily use, TOTAL Passwordless provides a unified, branded experience across every device employees interact with. Workers enjoy frictionless access that reflects the company’s identity, while organizations retain complete control over security and access policies. 

Why TOTAL Passwordless is Different 

The TOTAL View

TOTAL Passwordless delivers a security-first solution that extends beyond desk-based knowledge workers to cover the entire enterprise. It protects every access point, streamlines sign-in for employees, and strengthens organizational security posture by generating native identity signals for the TOTAL platform.